Following are answers of some of most frequently asked questions:
What products do you supply and launder?
We supply and launder the following products:
For Restaurants:
Chef jackets – extra small, small, medium, large, extra-large and extra-extra large
Chef trousers– extra small, small, medium, large, extra-large and extra-extra large
Chef aprons – all major colours
Chef hats
Kitchen cloths / tea towels
Oven cloths
Tablecloths
Napkins / serviettes – all major colours
Glass cloths
For Hotels:
Bed sheets – small, medium, large, king, and super king
Duvet covers - small, medium, large, king, and super king
Pillows cases
Bath sheets
Bath towels
Hand towels
Bath mats
What are the tablecloth sizes?
Our tablecloth sizes are:
Square:
36” X 36” or 91cm X 91cm
45” X 45” or 114cm X 114cm
52” X 52” or 132cm X 132cm
63” X 63” or 160cm X 160cm
70” X 70” or 178cm X 178cm
90” X 90” or 229cm X 229cm
Rectangle:
52” X 70” or 132cm X 178cm
52” X 90” or 132cm X 229cm
70” X 108” or 178cm X 274cm
70” X 144” or 178cm X 366cm
Round:
4' Round Table - 4 people
4'5" Round Table - 6-8 people
5' Round Table - 8-10 people
5'6" Round Table - 10 people
6' Round Table - 10-12 people
What is the suitable cloth size for my table?
Please call Brent Linen Hire on 020 3488 1616 to discuss. We will advise you the sizes that suites your cloths.
How much will it cost?
Please email your requirements to us at info@brentlinenhire.co.uk or call us on 020 3488 1616. The cost will depend on your requirements and volume. We will give you the best quote with itemised price and detailed of the cloths.
What area do you cover for delivery?
We deliver the cloths anywhere of London and surrounding cities.
How often will you pick up /drop off?
It depends on your requirements and ordered quantities. We will agree a suitable term with you for delivery and collection.
Who will be my contact personnel?
One of representatives will be designated to you or your company to look after you and deal with any issue arises. You will always talk to the same person. Customer service is very important to us.
How do I place an order?
We recommend to e-mail your order to keep a track record of the orders.
How often do you invoice?
We invoice weekly or monthly depending on the terms and condition agreed with you.
What are your payment terms?
This varies on your business credit history and can range from payment on delivery to 30 days.
How can I pay?
We prefer a standing order being set up and can pay us as per the agreement. Otherwise, you can pay via BACS or Cheque.
What are your opening hours?
Monday to Saturday – 08:00 am to 07:00 pm.
Can customers contact you outside of working hours?
Yes, you can call your account manager outside of working hours.
We are a charity organisation; can we have a discount on your products?
Yes, we will offer a discount for charity events.
If you have any queries, please call us on 020 3488 1616 or e-mail us at info@brentlinenhire.co.uk or visit our other pages. We are happy to help.
